We take reporting to the next level with yield performance improvement programs that specifically target collaboratively identified vulnerabilities
What is a PSO?In July 2005, Congress developed the federal Patient Safety and Quality Improvement Act of 2005 (PSQIA) in response to the Institute of Medicine report, To Err Is Human. The Agency for Healthcare Research and Quality (AHRQ) oversees the Patient Safety Rule. The Patient Safety Act and the Patient Safety Rule provide a structure for PSOs while the legislation provides confidentiality and privilege protections (inability to introduce the protected information in a legal proceeding), when certain requirements are met. The program intentionally differentiates PSO work from most regulatory and mandatory reporting programs.
How do PSOs improve safety?PSOs support the collection, analysis, sharing and learning from incidents, near misses and unsafe conditions in through the use of Common Formats for uniform reporting of patient safety events. The information collected helps to determine what medical errors are occurring and why in order to prevent them from occurring again.
• PSOs aggregate data from many providers to identify risk patterns of care and system failure
• PSOs allow providers to work together in a confidential, protected space
• PSOs do not impose fines or other punitive results for participating – PSOs are not a regulatory body
• PSOs assure participating providers their safety work will not be used against them
Who can participate with a PSO?Any licensed provider can participate with a PSO and receive the protections, including but not limited to, emergency medical services (EMS), nursing homes, home health and hospice, pharmacies, hospitals, health systems, medical offices, and ambulatory surgery centers (ASC).
Why join a PSO?• Protecting. A PSO offers a way for licensed healthcare providers to receive federal confidentiality and privilege protections of the federal Patient Safety and Quality Improvement Act of 2005.
• Learning. Working with a (PSO) offers learning & educational opportunities.
• Preventing. A PSO can recommend proactive measures from lessons learned to assist in the prevention of future adverse events.